Services

Use the A-Z navigation at the top of the page, the search bar provided or the filters below to help you locate a particular service.

A

Allotments - Apply to add a shed or greenhouse

Allotments - Apply to rent an allotment

Allotments - Pay an invoice

Animal welfare - Pay for an animal welfare service

Archives - Pay Southampton archives

Arts and Heritage - School and group enquiry form

B

Bins - Assisted waste collection service

Bins - Cancel clinical waste collection

Bins - Change the size of your bin

Bins - Report a bin as lost, damaged or stray

Bins - Report a missed bin collection

Bins - Report bins left out on non-collection days

Bins - Report missed clinical waste collection

Bins - Request a sharps collection

Bins - Request emptying of a bottle bank

Blue Badge - Pay for a Blue Badge

Blue Badge - Submit an enquiry

Building control - Get a quote

Building control - Make a site inspection request

Building control - Notify us of proposed demolition works

Building control - Pay for a building control service

Building control - Report a dangerous structure

Building control - Request domestic buildings and works exemption

Bulky waste - Book a bulky waste collection

Business rates - Application for discretionary rate relief for non-profit organisations

Business rates - Application for mandatory (charitable) rate relief

Business rates - Apply for Solent Freeport business rate relief

Business rates - Pay a bill

Business rates - Request for Small Business Rate Relief

C

Careline - Information request

CCTV - Apply to access closed-circuit television footage

Ceremonies - Notes for Ceremony

Ceremonies - Notes for Civil Partnership ceremony

Ceremonies - Order new citizen medals

Child employment - Report a concern about child employment

Child performance - Report a concern about child performance

Children Missing Education referral

Comments and compliments about the Council

Commercial waste - Report a missed collection

Commercial waste - Request a quote

Commercial waste - Trade sack order

Community safety - Report an antisocial behaviour incident

Community safety - Report an unauthorised campsite

Complaint form: Code of conduct for councillors

Complaints about the Council

Council Tax - Apply for 'Homes for Ukraine' discount

Council Tax - Apply for a care leaver reduction

Council Tax - Apply for student discount or exemption (landlord)

Council Tax - Care worker discount

Council Tax - Change of occupants

Council Tax - Change of tenants

Council Tax - House in Multiple Occupation (HMO)

Council Tax - Notification of an unoccupied property

Council Tax - Notification of structural alterations

Council Tax - Notify us of a bereavement in your household

Council Tax - Pay a Council Tax bill

Council Tax - Prisoner discount or exemption

Council Tax - Providing care elsewhere

Council Tax - Receiving care elsewhere

Council Tax - Reduction for disabled persons

Council Tax - Religious communities discount or exemption

Council Tax - Removal of a discount or exemption

Council Tax - Single person discount

Council Tax - Student discount or exemption

Council Tax - Submit a second home review

Council Tax - Submit an arrangement proposal

Council Tax - Submit an enquiry

COVID-19 - Register to be a community champion

D

Data - Re-use of public sector information

Data Subject Rights Request

E

Early years - Contact Family Information Service (FIS)

Early years - Make a referral to the Childcare Brokerage Service

Early years - Refer a child to the SEND and Portage Early Years Specialist Service

Early years - Submit an early years and childcare job vacancy

Education - Apply for Inclusion Support Fund (ISF)

Education - Apply for mainstream school travel support

Education - Apply to be a HAF provider

Education - Book Coach Carrot

Education - Elective home education parent notification

Education - Elective home education school notification

Education - Enquire about educational psychology

Education - Holiday activities and food (HAF) professionals referral

Education - Holiday activities and food (HAF) self-referral (SEN specific)

Education - Inclusion Support Fund (ISF) evaluation

Education - Nominate a HAF ambassador

Education - Register for Southampton Supported Internship forum

Education - Register for the Buzz Network

Education - Young carer self referral

Entry clearance visa and settlement application - Home survey report

Environmental health - Appeal a food hygiene rating

Environmental health - Apply for a public weighbridge certificate

Environmental health - Food hygiene rating scheme: request a re-visit

Environmental health - Make an Environmental Information Request (EIR)

Environmental health - Make or change a cooling tower notification

Environmental health - Overgrown grass or vegetation or fallen leaves

Environmental health - Report a hygiene safety concern

Environmental health - Report a local nuisance or concern

Environmental health - Report a lost or stray dog

Environmental health - Report a street cleaning issue

Environmental issues - Report flooding

Events - Apply for a Southampton filming permit

Events - Apply to organise events and promotions in Southampton

F

Facilities - Report an issue in a public toilet

Family Hub - Register with your nearest centre

Finance - Request an AllPay card

Fire safety - Report a concern about a council high rise building

Fire safety - Request a fire risk assessment

Fly tipping - Pay a fixed penalty notice

FOI submission form

Fostering - Could you foster?

G

Garden waste - Sign up or renew your subscription

General enquiries

Golf - Cancel a Southampton golf season ticket

H

Hairdresser or barber registration

Hawthorns Urban Wildlife Centre - School and group enquiry

HEYA - Healthy Early Years Awards registration

Highways - Apply for a temporary traffic regulation order (TTRO)

Highways - Apply for precinct access permit

Highways - Pay an invoice

HMO - Apply for and renew HMO licence

HMO - Make a Stage 2 payment

Holiday, Activity and Food Programme referral

Housing (Council tenants) - Special decorating scheme application

Housing - 60+ Floating Support Service referral

Housing - Apply for a garage or parking space

Housing - Apply for mutual exchange

Housing - Change or cancel a repair appointment

Housing - Chase an existing housing repair

Housing - Contact your local housing office

Housing - Dispute a housing repair invoice

Housing - Enquire about a lease extension

Housing - Get involved with tenant engagement

Housing - Homelessness advice

Housing - Nominate someone to speak up for you (advocate)

Housing - Notice of intent to vacate property

Housing - Pay a charge on your housing account

Housing - Pay deposit for shared ownership property

Housing - Pay for leasehold property enquiry

Housing - Permission request

Housing - Private rented service request

Housing - Property condition assessment (private tenants)

Housing - Report a repair - For council tenants and leaseholders

Housing - Report suspected tenancy fraud

Housing - Tenant training bookings

Housing Benefit - Application for discretionary payment

Housing Benefit - Council Tax - Nil income statement

Housing Benefit - Income and Expenses

Housing Benefit - Occupation confirmation

Housing Benefit - Pay back an overpayment

Housing Benefit - Self-employed questionnaire

Housing Benefit - Temporary absence statement

Housing benefits - Submit an enquiry

HR - Volunteer expenses

I

Invite the Children's Mayor to your engagement

Invite the Lord Mayor to your engagement

Itchen Bridge - Pay an invoice

J

Jobs - Apply as casual elections staff

Jobs - Apply for work experience placement

Jobs - Apply to be a canvasser

Jobs - Employment support referral

Jobs - Request to advertise a vacancy (third party)

Jobs - Volunteering application

Junior neighbourhood warden - Agency referral

Junior neighbourhood warden - Application

Junior neighbourhood warden - Project idea submission

L

Land charges - Book personal search

Land charges - Order a local land charges search or product

Libraries - Apply to be a library volunteer

Libraries - Ask us a question

Libraries - Suggest an item for purchase

Licensing - Application for a minor variation to a premises licence or club premises certificate

Licensing - Application for variation of the designated premises supervisor

Licensing - Application to transfer a premises licence

Licensing - Apply for a personal licence

Licensing - Apply for a premises licence

Licensing - Apply for a provisional statement

Licensing - Apply for a storage licence under the Explosives Regulations 2014

Licensing - Apply for an acupuncture, tattooing, piercing and/or electrolysis licence

Licensing - Apply for or renew a dog breeding licence

Licensing - Apply for or to change a highway projection licence

Licensing - Apply for, change, or surrender a skip operator licence

Licensing - Apply for, extend, change or surrender a highway occupation licence

Licensing - Apply for, renew, change, transfer or surrender a petroleum storage certificate

Licensing - Apply to vary a premises licence

Licensing - Change or surrender an acupuncture, tattooing, piercing and/or electrolysis licence

Licensing - Notification of interest in premises

Licensing - Pay an invoice

Licensing - Register as a chaperone

Licensing - Tables and chairs on the highway

Licensing - Temporary Event Notice (TEN)

Littering - Pay a fixed penalty notice

M

Memorials - Buy a memorial

Music - Pay for a music service

N

Network Lab - Contact Network Eagle Labs Southampton

O

Overgrown grass and hedges or fallen leaves

P

Parenting, training and community learning course referral

Parking - Apply for a 12 month Zone 21 business permit

Parking - Apply for decrementing card

Parking - Apply for essential visitor's permit

Parking - Apply for medical permit

Parking - Apply for new residents' permit

Parking - Apply for suburban business permit

Parking - Apply for, reline or remove a disabled person's parking bay

Parking - Apply to change vehicle details on a residents' parking permit

Parking - Apply to renew a residents' parking permit

Parking - Apply to suspend a pay and display bay

Parking - Evening parking charges refund request

Parking - Order a city centre residents' season ticket (on-street)

Parking - Order a resident evening and weekend season ticket

Parking - Order a residents' off street, anytime season ticket

Parking - Order an anytime or overnight season ticket

Parking - Order visitors parking permits

Parking - Pay a parking fine

Parking - Report a faulty parking machine

Parking - Report incorrectly parked vehicle

Parking - Report parking fraud and alleged misuse of Blue Badges or parking permits

Parking - Request access to moving traffic area

Parking - Residents' parking request

Parking - Submit an enquiry

Parking - Waiting restriction request

Parks - Apply for a commemorative bench plaque

Parks - Green volunteer enquiry

Parks - Overgrown grass or vegetation or fallen leaves

Parks - Register for Creepy Crawlies

Parks - Register interest in a light refreshment concession

Parks - Report an issue in a park or play area

Parks - Volunteer at the Hawthorns

Payments - Donate to a cultural venue

Payments - Financial statement

Payments - Pay a housing civil penalty notice

Payments - Pay a pension signing fee

Payments - Pay a StartPoint bill (Sholing Nursery)

Payments - Pay an invoice

Payments - PHILIS - Southampton Port Health

Payments - Property payment plan

Pest control - Request an appointment or treatment

Planning - Make a high hedge complaint for private land

Planning - Pay an invoice for Community Infrastructure Levy

Planning - Pay for a planning service

Planning - Pre-application advice

Planning - Report an enforcement breach

Planning - Street naming and numbering application

Planning - Sustainability checklist

Pledge support to the Toy Appeal

Private Fostering - Notification

R

Register office - Ceremony enquiry

Register office - Request a copy of a birth certificate

Register office - Request a copy of a civil partnership certificate

Register office - Request a copy of a death certificate

Register office - Request a copy of a marriage certificate

Roads - Access Protection Marking (H Bar) application

Roads - Dropped kerb application

Roads - Pay for a street works notice

Roads - Report a damaged bus shelter

Roads - Report a highway issue

Roads - Report a pothole

Roads - Report a road safety concern

Roads - Report an abandoned vehicle

Roads - Report street cleaning issue

S

School flexi arrangement notification

School transport - Request to change contact details

Schools - Education outside of normal age group application

Schools - Healthy and sustainable schools audit

Schools - Late application

Schools - Moving house notification

Schools - Pay a non-attendance penalty notice

Schools - Waiting list removal

Shared lives - Southampton shared lives scheme

SmartCities - Apply for a business account (Itchen Bridge)

SmartCities - Apply for Get Active scheme

SmartCities - Apply for Itchen Bridge exemption (disabled person's concession)

SmartCities - Apply for or renew a disabled person's bus pass

SmartCities - Pay for a lost card

SmartCities - Top up your card

SmartCities - Upgrade an existing card for use on the Itchen Bridge

Social issues - Report abuse or concerns about an adult

Stronger communities team - Register for community news

Subject Access Request

T

Taxi licensing - Apply for or renew a hackney carriage driver's licence

Taxi licensing - Apply for or renew a private hire driver's licence

Taxi licensing - Change of address

Taxis - Make a complaint against a hackney carriage or private hire taxi

Training - Pay for workforce development training

Training support - Book a course

Trees - Report a tree in a dangerous condition

Trees - Report suspected illegal tree works

Trees - Request to plant or protect a tree

Trees - Request work to a nuisance tree

W

Waste - Pay a fine for a domestic waste offence

Waste - Pay for a commercial waste collection

Waste - Request quote for private land clearing

Y

Young people's service - Refer to alternative provisions